Get In Touch
+880 1609 14 24 89
admin@prokashdas.com
33/2, Katlapur, Savar, Dhaka
Frequently Asked Question!
Das Avenue is more than just an eCommerce platform — it’s a community-driven marketplace where creativity meets opportunity. We are dedicated to helping individuals who craft beautiful handmade products but lack the means to showcase them to a wider audience.
Our mission is to give these talented creators a space to shine. Whether it’s handmade jewelry, home decor, fashion, or art, we aim to bring their unique creations in front of people who appreciate authenticity and craftsmanship.
If we get the chance to help even one small creator reach a broader audience, we consider it a step forward in our journey. Das Avenue is here to support, uplift, and grow together with the makers who dare to dream.
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and you’re all set!
We accept now only mobile wallets, cash on delivery as shown in checkout page and trying to start secure online payment gateways such as PayPal, Stripe, and local payment options (if applicable) in next.
Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can also log in to your Das Avenue account to view your order status.
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals, seasonal sales, and special promotions.
Shipping times vary depending on your location. Typically, orders are processed within 1–2 business days and delivered within 3–7 business days. You’ll receive a tracking number once your order ships.
No, At this moment we ship only locally. If we get your support then we may go for ship internationally! Shipping fees and delivery times may vary based on your country. Please check our shipping policy for more details.
Absolutely. We offer a 7–14 day return and exchange policy on most items. Products must be unused and in original packaging. Visit our Returns & Exchanges page for full details.
We’re sorry for the inconvenience! Please contact our support team within 48 hours of receiving your order, and we’ll arrange a replacement or refund as quickly as possible.
You can reach us via email at admin@prokashdas.com or through our Contact Us page. Our team is available Monday to Friday, 9 AM – 6 PM (local time).